PRIVACY POLICY
Grand Canyon Roofing LLC
Privacy Policy
Effective Date: September 30, 2026
Grand Canyon Roofing LLC ("Grand Canyon Roofing," "GCR," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, your rights regarding your information, and how information related to our SMS/text messaging program is handled.
1. Information We Collect
Grand Canyon Roofing LLC may collect personal information that you voluntarily provide when you visit our website, submit a form, request an inspection or estimate, schedule an appointment, contact us, or otherwise interact with our services.
Information we may collect includes:
First and last name
Mobile phone number
Email address
Property address
City, state, and ZIP code
Information regarding your roof or requested roofing services
Appointment and scheduling information
Communications you send to us
Information submitted through website forms
Information you provide by telephone, email, or text message
We may also collect certain technical information automatically when you use our website, including:
IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Time spent on our website
General website usage information
Cookie and tracking information
2. How We Use Your Information
Grand Canyon Roofing LLC may use the information we collect to:
Respond to roofing inquiries
Contact you regarding a form you submitted
Schedule roofing inspections and appointments
Send appointment confirmations and reminders
Provide inspection, estimate, project, or service updates
Answer customer service questions
Provide information about roofing services
Follow up regarding estimates or requested services
Send transactional or informational text messages when you have consented to receive them
Send marketing or promotional text messages when you have separately consented to receive marketing messages
Improve our website, advertising, and customer experience
Maintain internal business records
Prevent fraud or misuse of our services
Comply with applicable laws and legal obligations
We use personal information only for legitimate business purposes related to Grand Canyon Roofing LLC and the services or communications you have requested or authorized.
3. SMS/Text Messaging and Opt-In Information
Grand Canyon Roofing LLC operates an SMS/text messaging program for customers and prospective customers who voluntarily provide their mobile phone number and consent to receive messages.
Depending on the consent you provide, SMS messages may include:
Confirmation that we received your roofing inquiry
Follow-up regarding a form you submitted
Appointment scheduling
Appointment confirmations
Appointment reminders
Inspection information
Estimate or project follow-up
Roofing service updates
Customer support communications
Promotional offers and information about Grand Canyon Roofing LLC services
Message frequency varies depending on your inquiry, appointments, services, and interactions with Grand Canyon Roofing LLC.
Message and data rates may apply.
You may opt out of text messages at any time by replying STOP.
For assistance, reply HELP or contact Grand Canyon Roofing LLC using the contact information at the bottom of this Privacy Policy.
Consent to receive marketing SMS messages is voluntary and is not a condition of purchasing goods or services.
4. SMS Opt-In Data Is Not Shared
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Your mobile phone number, SMS opt-in information, and consent to receive text messages from Grand Canyon Roofing LLC will not be sold, rented, shared, transferred, or provided to third parties or affiliates for their own marketing or promotional purposes.
SMS consent is specific to Grand Canyon Roofing LLC and is not transferable to another business.
We may use service providers that help us operate our communications systems, customer relationship management software, website, scheduling systems, or other business infrastructure. These service providers may process information solely as necessary to provide services to Grand Canyon Roofing LLC and may not use your SMS opt-in information or consent for their own marketing or promotional purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, understand website usage, measure advertising performance, and improve our services.
These technologies may collect information such as:
IP address
Device information
Browser information
Pages visited
Referring pages
Website interactions
Approximate geographic information based on IP address
We may use analytics or advertising services to help us understand how visitors interact with our website and advertising.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of our website.
6. How We Share Information
We may disclose personal information to trusted vendors and service providers when reasonably necessary to operate our business, such as providers that assist with:
Website hosting
Customer relationship management
Communications
Scheduling
Analytics
Payment processing
Customer support
Advertising technology
Information technology and security
These providers may use information only as necessary to provide services to Grand Canyon Roofing LLC and subject to applicable contractual and legal obligations.
We may also disclose information when required by law, regulation, subpoena, court order, governmental request, or when reasonably necessary to protect the rights, property, or safety of Grand Canyon Roofing LLC, our customers, or others.
For clarity, the disclosures described above do not include SMS opt-in data or text messaging consent for third-party marketing or promotional purposes. Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for those purposes.
7. Data Security Practices
Grand Canyon Roofing LLC takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These measures may include:
Limiting access to personal information to authorized personnel
Using password-protected systems
Using reputable third-party technology providers
Using encrypted connections where appropriate
Maintaining reasonable account and access controls
Reviewing and updating business systems and security practices as appropriate
Although we take reasonable precautions, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, complying with legal obligations, resolving disputes, and enforcing agreements.
9. Your Privacy Rights and Choices
You may contact Grand Canyon Roofing LLC to:
Ask what personal information we maintain about you
Request that inaccurate information be corrected
Request that certain personal information be updated
Request deletion of certain information where applicable
Withdraw consent for certain communications
Opt out of marketing communications
SMS Opt-Out
To stop receiving SMS messages, reply:
STOP
You may receive a final confirmation message acknowledging your opt-out request.
SMS Help
For assistance with SMS communications, reply:
HELP
You may also contact us at:
928-848-2060
[email protected]
Opting out of marketing communications does not prevent us from communicating with you when necessary regarding an existing transaction, service, or legal obligation where permitted by law.
10. Children's Privacy
Our website and services are intended for adults.
We do not knowingly collect personal information from children under the age of 13 through our website. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
11. Third-Party Websites
Our website may contain links to third-party websites or services. Grand Canyon Roofing LLC is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
12. Changes to This Privacy Policy
Grand Canyon Roofing LLC may update this Privacy Policy from time to time.
When changes are made, the revised Privacy Policy will be posted on this page and the Effective Date will be updated.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or our SMS practices, please contact:
Grand Canyon Roofing LLC
3623 Crossings Dr, Suite 384
Prescott, AZ 86305
Phone: 928-848-2060
Email: [email protected]
Website: https://grandcanyonroofingaz.com/